FAQs

What is a food supplement?

Food supplements are foodstuffs whose purpose is to supplement the normal diet. They constitute a concentrated source of nutrients or other substances having a nutritional or physiological effect alone or combined, marketed in dose form.

You can find our article on food supplements by clicking here .

How to use food supplements?

You can consume your food supplements directly during a meal with a glass of water. Respect the recommended daily doses. For more information you can contact us at: contact.lofficinedumonde@gmail.com

What is Nigella used for?

Numerous clinical studies have demonstrated the benefits of Nigella on our body.

Nigella is a plant with a wide range of virtues. It has anti-inflammatory, antioxidant, immunodulatory, antibacterial, antihistamine and many other properties.

You can consult our Science section which brings together a large part of the clinical studies carried out on Nigella by clicking here .

Where does your oil come from?

Our edible oil comes from Egypt, where our farmers pass on their knowledge from generation to generation by providing an exceptional oil full of history, pure, certified organic, non-GMO and cold pressed.

You can consult our article concerning our extraction method by clicking here .

We are in direct contact with our producers. Some of our oils come from Ethiopia, Tunisia or India.

Where can you find the exact compositions of your products?

You can find the composition of our products on the product page in the “Ingredients” tab.

What are the delivery times ?

Delivery times are 2-4 working days after preparation and shipping of the order.

I have not received an email confirming my order, what should I do?

The bank withdrawal may take a few moments to complete. It is also possible that the payment was not successful. If payment has been made, remember to check your spam. If, however, you still have not received anything, contact us at contact.lofficinedumonde@gmail.com with the order number.

I have a problem with my order, who should I contact?

Sorry for the inconvenience. You can contact us at contact.lofficinedumonde@gmail.com, providing us with the order number. Our customer service will do what is necessary to find a suitable solution.

Do you deliver outside of mainland France?

Yes, we deliver all over the world.

Is it possible to return an item?

You have a withdrawal period of 14 days if you decide to return an item purchased. The returned product must be new and unopened, in its original packaging and in perfect condition (any damaged, incomplete, damaged Product or whose packaging is damaged will not be taken back), to obtain a refund.

Quelle huile choisir pour les cheveux ?

Rêve d'Éthiopie est notre huile de Nigelle cosmétique et capillaire. Elle est 100 % pure
et naturelle, riche en oméga-3, oméga-6 et vitamine E, et rend les cheveux doux et
brillants. Elle convient à tous types de cheveux, et notamment en cas de chute, de
pellicules, de cheveux secs ou fins.

Quelle différence entre vos huiles et vos gélules ?

Nos huiles s'appliquent sur la peau et les cheveux. Nos gélules et capsules se
prennent par voie orale, en cure. Certaines personnes associent les deux : c'est ce
que nous appelons l'approche in and out, décrite dans notre article sur la
nutricosmétique. Nos packs réunissent les deux formats pour une problématique
donnée.

Qu'est-ce que la nigelle titrée en thymoquinone ?

La thymoquinone est le composé actif principal de la nigelle. Sur le marché du
complément alimentaire et de la cosmétique, les teneurs relevées vont de 0,07 % à
1,88 %, et ne dépassent pas 3 % dans les formulations existantes. Une huile titrée est
une huile dont la teneur est mesurée et annoncée, plutôt que variable d'un lot à
l'autre.

D'où vient votre nigelle ?

D'Égypte, d'Éthiopie et de Tunisie. Notre huile alimentaire est certifiée Agriculture
Biologique (FR-BIO-01), issue d'une première pression à froid et d'une filière éthique
et durable. Pour nos savons, nous sélectionnons en priorité l'origine Éthiopie, la plus
qualitative.

Vos produits conviennent-ils pendantla grossesse ?

Non. Nos produits sont déconseillés chez les enfants, les adolescents, les femmes
enceintes ou allaitantes. Vous pouvez prendre rendez-vous avec notre pharmacienne,
le Dr Rita Masoud, pour toute question.

Can not find what you are looking for ?

Send us an email to tell us what's going on and a member of our customer service team will get back to you as soon as possible. Don't forget to indicate your order number (if you have one).

Contact us at contact.lofficinedumonde@gmail.com